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USBI Utility Implementation Guide
 
Customer Contact Information
Customer Name
Mailing Address
Physical Address
Main Contact - Name
Main Contact - Email
Direct Phone Number
Direct Fax Number
Other Contact - Name
Other Contact - Email
Direct Phone Number
Direct Fax Number
Other Contact - Name
Other Contact - Email
Direct Phone Number
Direct Fax Number
 
Domain Information and Setup
If Purchasing a New Domain:  
1st Choice
2nd Choice
   
If a Domain Has Already Been Purchased:  
Domain Name
Current Hosting Provider
Domain Administrator Contact
Domain Administrator Email Address
          ∟(A) If Existing Domain is Being Transferred to YWP:  

Preferred Transfer Date

Domain is Unlocked & Prepared for Transfer

 Yes  No

Transfer Authorization Code from Registrar
          ∟(B) If Existing Domain is Not Being Transferred:  

Email Address to Send YWP Server IP Address to
   

Additional Domain Names Requested

1st Additional Domain Choice
2nd Additional Domain Choice
   
   
Email Information and Setup
Email Accounts Will Be Hosted By: YWP 
Internal  
Other, Please Specify
   

If Email will be hosted by YWP, customer must provide (A) and/or (B):

(A) List of Current Email Accounts with Associated Passwords


(B) List of New Email Accounts to Be Created with Associated Passwords

   
   

If Hosted Internally or by Third Party, Customer Must Provide:

Email Administrator Contact Details
MX Record Should Point to Following IP Address
Additional Notes
   
Graphical Elements to be Provided by Customer
In most cases, we can acquire logo artwork and existing marketing material from your local printer or ad agency. If this is the case, please provide the information below in section A to assist us in this effort. If this is not the case and you will be providing the artwork yourself, please use section B to let us know a little about what you are sending to us.
Section A: Printer or Ad Agency Information
Firm Name
Contact Name
Contact Email Address
Phone & Fax
Section B: Customer Will Provide Artwork
In what format will the artwork be provided? BMP   JPG   TIF   EPS   PSD
Description of Logo
(Elements of Logo - Shape, Color, Text, Etc.)
   
Other Graphics to be Provided:  
How Will it be Provided? BMP   JPG   TIF   EPS   PSD
Description of Other Graphics
(Elements - Color, Text, Etc.)
   
Site Template Selection:
Template 1 Template 2 Template 3
     
Template 4 Template 5 Template 6

   
Have an Existing Site? Current Content Instructions:
Use the following selection of options to let us know what content from your existing site you would like to Keep Intact, Modify Upon Moving Over, or Do Not Use. If you have pages which are not listed here, please use the area below to list pages and what action to take for each.

Current Articles

Existing Content Action:

About Us Keep Intact   Modify   Do Not Use
Board of Directors Keep Intact   Modify   Do Not Use
Service Area Map Keep Intact   Modify   Do Not Use
Rebate Program Keep Intact   Modify   Do Not Use
Billing & Payment Options Keep Intact   Modify   Do Not Use
Technical Specifications Keep Intact   Modify   Do Not Use
News Keep Intact   Modify   Do Not Use
Newsletter Keep Intact   Modify   Do Not Use
Press Releases Keep Intact   Modify   Do Not Use
Fact Sheet Keep Intact   Modify   Do Not Use
Neighborhood Updates Keep Intact   Modify   Do Not Use
Water Conservation Keep Intact   Modify   Do Not Use
Sod Program Keep Intact   Modify   Do Not Use
H2'06 Project Keep Intact   Modify   Do Not Use
Storm Water Project Keep Intact   Modify   Do Not Use
Water Quality Report Keep Intact   Modify   Do Not Use
Helpful Links Keep Intact   Modify   Do Not Use
Contact Us Keep Intact   Modify   Do Not Use
Any Additional Pages/Articles to Transfer:
   
New Content
Recurring Payments Instructions Yes   No
Emergency Contact Yes   No
  If YES, Contact Details:
Frequently Asked Questions Yes   No
Our Location (Map to Offices) Yes   No
Site Keywords for Search Engine Use
Site Description  for Search Engine Use
 
Forms
New Service Form Use Default  Use Provided Form*  None
Recurring Payments Use Default  Use Provided Form*  None
Schedule Service Call Use Default  Use Provided Form*  None
Discontinue Service Use Default  Use Provided Form*  None
Email a Customer Service Representative Use Default  Use Provided Form*  None

* If providing custom form, please send in digital format (i.e. PDF) to implementation@yourwebpress.com.

Note: All on-line forms are secured via an SSL Certificate & GPG Encryption (see below)

   
Resident Services Portal

Over & Under Payment Ability Yes   No
History Setup
(amount of history determined by billing software)		 INCLUDED
Convenience Fee Setup Yes   No
(A fee charged to the utility customer on a per transaction basis) If Yes,  $   %  
SSL Certificate & GPG Encryption Setup
(Items used to secure & encrypt sensitive data transmitted from online forms to your employees)		 INCLUDED
Payment Processor Options Visa  
MasterCard  
American Express
Discover
E-Check Yes   No
Merchant Account: You will be contacted by Clay Howard, a representative of YourWebPress.com, to walk you through the merchant application process.
   
List Service Setup (Mass Mail Tool)
Import Existing Email Addresses? Yes   No
  ∟ If Yes, please email CSV (or similar file) to content@yourwebpress.com
Newsletter Setup Yes   No
Briefly Describe Your Billing Periods and/or Cycle(s) (i.e. Quarterly, Monthly, B-Monthly, 5th & 15th of each month, etc.)
   
Questions/Comments?